The Hanover Insurance Group Loss Run Request

Everything you need to request loss runs from The Hanover Insurance Group — contact details, required information, and a pre-filled letter generator.

Request Method

EmailOnline Portal

Required Information

  • Policy number
  • Named insured
  • Policy period

Accepted Formats

Free-form letter, ACORD form

Typical Turnaround

The Hanover Insurance Group does not publish a turnaround time for loss run requests.

Notes

Hanover has no central loss run inbox and states no turnaround. Its agent flyer tells you to email your own assigned Commercial Lines processing mailbox to order the report, then view it in The Agency Place (TAP), which the flyer describes as a real-time view of loss history — that is how current the data is, not how fast the request is filled. Commercial Lines agency helpline 800-626-6601, claims inquiries press 1. Caveat: the flyer that documents this (doc 116-1544) is dated 8/14 — confirm the current route with your underwriter or sales manager.

Contact details last verified 2026-08-07 against this The Hanover Insurance Group source.

Generate a The Hanover Insurance Group Loss Run Request Letter

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